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For Professionals

Welcome to our Health Professionals section, offering comprehensive information and resources for medical practitioners dedicated to advancing cochlear implant care and improving patient outcomes.

Referral

Referring a PATIENT

The below outlines the general process of referring patients.

STEP 1
Patient Inquiry

Patient struggling to hear with their hearing aids on.

STEP 2
Refer to Audiologist

Refer the patient to an audiologist so they can conduct a full diagnostic audiogram.

STEP 3
Audiogram

Audiologist to conduct a full diagnostic audiogram, including:
-Air and Bone Conduction
-Speech Testing & Immittance
-Optimise hearing aid performance

STEP 4
Referral

If the audiogram shows severe hearing loss and ≤ 60% in the better hearing ear for monosyllabic words, 
refer them to a local Cochlear implant clinic (the Hearing House for the north of Taupo or the Southern Cochlear Implant Programme for the south).

Note: A referral does not guarantee a publicly funded cochlear implant.

STEP 5
Priority Check (Triage)

The referral is evaluated by the clinic's lead audiologist.

STEP 6
Assessment

Assessment process to determine eligibility.

See Steps
STEP 7
Review

If any issues arise during the assessment, the case goes to the Adult Review Meeting for further recommendations.

STEP 8
Decision

The patient and the assessing professionals decide whether to proceed with the cochlear implant.

STEP 1
Patient Inquiry

Patient struggling to hear with their hearing aids on.

STEP 2
Audiogram

Audiologist to conduct a full diagnostic audiogram, including:
-Air and Bone Conduction
-Speech Testing & Immittance
-Optimise hearing aid performance

STEP 3
Referral

If the audiogram shows severe hearing loss and ≤ 60% in the better hearing ear for monosyllabic words, refer them to a local cochlear implant clinic (the Hearing House for the north of Taupo or the Southern Cochlear Implant Programme for the south).

STEP 4
Priority Check (Triage)

The referral is evaluated by the clinic's lead audiologist.

STEP 5
Assessment

Assessment process to see eligibility.

See Steps
STEP 6
Review

If any issues arise during the assessment, the case goes to the Adult Review Meeting for further recommendations.

STEP 7
Decision

The patient and the assessing professionals decide whether to proceed with the cochlear implant.

Referral

Assessment Process

The below outlines the assessment process mentioned earlier.

STEP 1
Audiology Appointment

(1-2 hours) to test hearing with and without aids, verify the extent of hearing loss, and check middle ear function.

STEP 2
Rehabilitation Appointment

(1-2 hours) for speech perception tests.

STEP 3
Psychology Consultation

(if needed, 1-2 hours) to discuss your needs and expectations.

STEP 4
CT Scan

To ensure the cochlea can accommodate an implant.

STEP 5
Surgeon Consultation

A 45-minute meeting to discuss the implantation process.

Care

Post Surgery Appointment Schedule

The typical schedule post-surgery.

Switch On CI for First Time
Day 1

(usually 1 hour) Device Programming & Rehabilitation Auditory Perception Assessment

1st Follow Up
This 1 Week Post Switch On

Device Mapping (1hr) Rehabilitation (1hr)

2nd Follow Up
1 Month Post Switch On

ORL review: Device Mapping (1hr) & Rehabilitation (1 hour)

More Follow Ups
As Required - At Clinician’s Discretion

(usually 1 hour) Device Mapping and Rehabilitation

Surgery

What does a CI Surgery Involve?

Cochlear implant surgery is performed under a general anaesthetic and takes approximately 1 to 3 hours, with an overnight stay in the hospital. The procedure is considered a routine surgery with low risk.

An ENT surgeon, specialising in cochlear implants, makes a 4-6 cm incision behind the ear and then opens the mastoid bone leading to the middle ear. They then make an opening in or near the round window of the cochlea, inserting the implant electrode array into the cochlea. The electronic portion of the device attached to the electrode array is placed under the skin behind the ear. The incision is then closed, a head dressing is applied, and you are taken to your room for recovery and an overnight stay.

FAQ

Still have questions?

What are the risks of surgery?

An ENT surgeon, specialising in cochlear implants, makes a 4-6 cm incision behind the ear and then opens the mastoid bone leading to the middle ear. They then make an opening in or near the round window of the cochlea, inserting the implant electrode array into the cochlea. The electronic portion of the device attached to the electrode array is placed under the skin behind the ear. The incision is then closed, a head dressing is applied, and you are taken to your room for recovery and an overnight stay.

Cochlear implant surgery is performed under a general anaesthetic and takes approximately 1 to 3 hours, with an overnight stay in the hospital. The procedure is considered a routine surgery with low risk.

What does a cochlear implant sound like?

This varies from person to person. At switch on, the most commonly reported sounds are described as “mechanical,” "robotic," and "cartoonish,” with some people sounding as if they are “talking with marbles in their mouth.” Some clients will only “feel” the stimulation of the implant when it is first turned on. It is very important to recognise that this is a process. Over time, recognise that the sound quality will change as the brain re-learns the stimulation patterns provided by the cochlear implant. For the majority of clients, the sound quality will continually improve over the next twelve months.

Is cochlear implant surgery painful?

Cochlear implant surgery is performed under a general anaesthetic and takes approximately 1 to 3 hours, with an overnight stay in the hospital. The procedure is considered a routine surgery with low risk.

Do I need to avoid magnetic toys and underlays?

You can safely use these items as they have low magnetic strength.

Are MRI scans safe with the implant?

The magnetic field in MRI scanners exerts force on any magnetic materials in the vicinity. This can be an issue for people with some cochlear implants, particularly those with a fixed magnet.

Cochlear Nucleus Profile™ Plus, the latest implant offering, provides access to MRI at 1.5 T and 3.0 T with magnet in place. The Profile and CI24RE implants are approved for MRI conditional with magnet surgically removed. MRI access is available for the majority of Nucleus implant recipients, but the specific conditions and access differ based on implant type.

For a comprehensive Cochlear Ltd MRI Guideline, click here.

Footnotes

MRI compatibility varies by country depending on regulatory approvals in each country. Please check the MRI guidance provided in your country by contacting your local cochlear representative or clinic before proceeding with an MRI scan.

See All FAQs
Referral Guidelines for Adults

Public funding criteria

Eligibility for the public cochlear implant program in New Zealand requires:

Speech Audiometry Score

Speech audiometry scores of ≤ 60% in the better hearing ear for monosyllabic words.

Prior Hearing Ability

Sufficient prior hearing ability (aided or unaided) to have developed spoken language.

STENZ Citizen / Resident P1

New Zealand citizenship or residency, with a minimum of 187 days per year spent living in New Zealand.

Suitable Health

The cochlear implant (CI) team has determined that you are in good health for surgery.

Use of Hearing Aids

Consistent use of hearing aids, unless there is no benefit from their use. In such cases, ear molds may be provided to assess any lip-reading advantages.

Meningitis

Significant hearing loss (>65 dB HL) due to meningitis requires prompt referral to address potential ossification risks, regardless of standard audiometry criteria.

Notes:

  • There is no maximum age limit for referrals.
  • Clients with additional needs are not excluded from the programme.
  • Referral items need not be pre-provided for programme acceptance.
Referral Guidelines for Adults

Private funding criteria

Eligibility for private cochlear implant funding requires:

Hearing Thresholds

Hearing thresholds within certain limits for one or both ears, taking into account conditions like Ménière's disease hyperacusis and cases of private implantation in only one ear.

STESpeech Audiometry Score P1

Significant hearing impairment, demonstrated by speech audiometry results of <60% (Pimax on CVC or AB words) in either ear.

Diagnostic Test

Completion of a full diagnostic test and optimization of aids/molds before assessment.

Notes:

  • If prescriptive settings are unachievable, documentation of attempts to enhance gain and reasons for their failure is necessary.
  • There is no age restriction for implantation.
  • Candidates must be medically fit for surgery and the subsequent rehabilitation process.
  • Clients with additional needs are not excluded from consideration.
  • Referrals are valid if hearing thresholds fall within the designated criteria for evaluation.
  • With private funding, patients can go to either Northern or Southern programmes.