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Explore inspiring stories and testimonials from individuals whose lives have been transformed by cochlear implants.
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Read stories from the people who’ve gotten cochlear implants.
The following outlines the general process of acquiring cochlear implants.
Take our hearing quiz to see if a cochlear implant could be right for you.
Download our brochure to get more information and see what is involved in getting a cochlear implant.
If you meet criteria for a publicly funded CI, a referral can be made to the CI programmes for assessment.
*Please note that a referral for assessment is not a guarantee you will be put on the waiting list for a CI. It is an assessment only.
Take our quick online hearing quiz to discover if a cochlear implant could be right for you. Note: This quiz is intended as a guide only and not a comprehensive assessment.
Please answer all the questions before submitting!
You answered no for all the questions, you may not need a cochlear implant!
You answered "Yes" to one or more of these questions, which means you may benefit from a more in-depth hearing evaluation and could potentially be a candidate for a cochlear implant. While this quiz is not a substitute for a professional hearing test, it can be an initial step to recognising the need for further help.
Download the brochure below to take the next step.
Can I sleep with my CI on?
No. The implant is likely to come off during sleep, and it may get damaged, so you should take your processor off before going to bed. If you live alone, it is strongly recommended that you get an alerting alarm system. Your local hearing therapist can help organize an assessment and discuss funding options for you. For more information, check out our technology and assistive devices guidelines.
My processor doesn’t feel secure behind my ear and falls off. Is there a way to secure it?
Yes, here are some suggestions:
Wig tape: This can be placed between your skin and the processor, keeping your processor secure against your head.
An Ear mold: This can be connected to your processor (like a hearing aid) and provide an anchoring point for the processor. This is also a good idea to easee the weight of the processor pressing down on your ear.
Third party retention devices: There are a number of options available to buy online by searching for “cochlear implant retention” to see what’s currently available.
My ear hurts from wearing the processor. Is there anything that can help?
The processor is often heavier than a hearing aid which may cause some discomfort. Compeed helps. It is commonly used to prevent blisters and works great on the ear too. You simply need to trim it to the size you need, stick it to the processor and put it on. Typically, the ear will toughen up over time so that you won’t need compeed all the time, but in the beginning it is very helpful.
What do I do if my processor isn’t working?
If you are having difficulty with your processor, we would recommend performing whatever troubleshooting you can with your back up equipment at home first. There are troubleshooting guides available for all devices in the instruction manuals you originally got with your equipment, or they are available online at the manufacturer’s website. If you cannot determine the problem through troubleshooting, you should contact your manufacturer or CI clinic. The cochlear implant manufacturers all have resources in place to assist recipients and usually have a greater range of hours than your CI clinic. You can always contact your CI clinic and they will also be able to suggest a repair strategy or they may request you come in for an appointment to further investigate the problem.
What do I do if I lose my CI?
Make sure to list your cochlear implant processor under your contents insurance so you are covered for such incidents as a loss or breakage. There are manufacturer warranties in place for limited times for faults, but not loss losses or for breaks.
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